Bühler North America has acquired American Pellet Mill Services, Inc. (APM). The company based in Springdale, Arkansas, USA, is a leading provider of pellet mill parts and services, including die and roller assembly reconditioning, new dies and roller shells and other equipment parts and services in the south central U.S. region. The Springdale location will become a new Service Center site in the Bühler customer service network.
All employees have joined the Bühler team and will operations continue unchanged, utilizing the “pick-up, repair and deliver” model. Bühler plans on future investments to update equipment used to deliver services and the full Bühler supply chain will be leveraged to improve competitiveness both in terms of cost and efficiency. Customers will also benefit from Bühler’s process expertise, as an OEM equipment manufacturer, to deliver improved operational insights, along with the services provided.
“Bringing APM in to the Bühler family is all about doing whatever it takes to help customers operate more effectively on a day-to-day basis, and, again, demonstrates Bühler’s commitment to North American feed, petfood, grain and oilseed processing customers,” said Brian Williams, vice president of marketing and business development for Bühler North America.
“From the beginning, we have put our customers and their satisfaction at the center of our business. Our customers receive the fast and reliable services they need supported by quality parts. By teaming up with Bühler, we will be able to update equipment, expand offerings, and gain deeper process expertise, allowing us to take our original mission to the next level,” said David Sparks, president of APM, Inc.
David Sparks, president, Joe Sparks, vice president and Rose Sparks, sales manager at APM, have all become Bühler team members and continue to lead the Springdale location.